Three car accident at an intersection. I was in the middle. Bumper cracked and jammed against my back door. Intact took my claim call, organized what needed to happen and gave me great service from the time I called to the end of the claim process. I recommend them.
Suite im dgt d'eau, on me recommande une intervention d'urgence pour valuer les dgts, ouvrir les murs et dhumidifier en me disant que ce service est entirement couvert (pas de franchise payer). La mme personne prends bien soin de m'expliquer que seuls les travaux de rparation et reconstruction qui suivront auront une franchise de 1000$. L'quipe aprs sinistre dploie un impressionnant dispositif (5 personnes, scanners humidit, 2 gros dhumidificateurs, blowers), pour finalement ne faire que quelques trous dans les murs et me dire que les dgts sont minimes.Plus tard, une autre employe vient pour la rclamation. Je lui dit que nous ne rclamerons sans doute pas puisque ce sont des rparations de moins de 1000$. Elle nous dit alors que nous devons payer 1000$ finalement pour l'intervention de l'quipe aprs-sinistre (le contraire de ce qu'avait dit sa collgue!) en ajouttant que "rien n'est gratuit monsieur". Je lui rponds que ce n'est pas gratuit puisque nous payons nos primes, ce quoi elle rtorque "tout le monde paye ses primes monsieur"!Au final, on me reproche de ne pas avoir lu les dtails de mon contrat au moment de l'intervention d'urgence alors que c'est leur employe qui m'a donn les mauvaises informations.
Very helpful. I made sure to get a better price by explaining my case as a student and they were able to accommodate me. Better service than the other companies I contacted. My bike was stolen and they helped me within 3 days. Definitely recommended.
IF YOU PAY FOR THEIR SERVICE NO ONE CARES ABOUT YOU. SINCE MY APPARTMENT WAS DAMAGED LAST AUGUST BY WATER, MY INSURANCE IS INTACT, THE OWNER OF THE UNIT THAT HAD THE FIRE ALARM ALSO HAS INTACT. JUST DO NOT UNDERSTAND, WHY IS IT SO HARD TO CLAIM MY DEDUCTIBLE IF OUR INSURANCE COMPANY IS THE SAME (AND THE OWNER AGREED ON THAT AND CONTACTED YOU!!)! JUST WHYY!! WE PAY YOU GUYS FOR WHAT!?
Intact personnel solves and settles clients' issues promptly, professionally and competently. Recommend.
Intact Assurance is a Canadian Insurance Agency based in Saint-Hyacinthe, Quebec. Intact Assurance is located at 2450 Rue Girouard O, Saint-Hyacinthe, QC J2S 3B3, Canada.
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